SHIPPING – Elstile ™ professional


WE SHIP WORLWIDE except UK and Germany.

We ship from Monday to Friday except weekends and public holidays.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States.

Tracking numbers are emailed to you at the moment when your package ships, however the USPS takes about 24 hours for the tracking to update in their system. Please be patient and try tracking your package in a day or two after you receive the tracking code via e-mail.

We are not responsible for make sure that you enter the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered at checkout.

If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund (excluding shipping fee).

In the event a customer’s tracking number states delivery was made to the customers address, we do not offer refunds if the item is claimed to not have been delivered. If an item is not received when tracking information confirms delivery, please contact the designated shipping company for assistance.

The total cost of international shipping depends on how many lashes, irons or hair extensions sets your order. The total cost may vary if you put more than 7 lashes or 2 irons or 2 clip in hair extensions sets.

Please place products you want into your shopping cart, enter your address, and you will see your shipping cost.

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